Occupant Support and Referral
Technical Certificate · 14 credit hours · 1 semesters · Division of Anomalous Property and Nonstandard Conditions
Non-clinical communication and support technique for households experiencing distress related to conditions in the home. Active listening, documentation of occupant reports without endorsement or contradiction, household dynamics during property disputes, and recognition of circumstances requiring referral to a licensed mental health professional.
Graduates do not hold licensure in any mental health, social work, or investigative discipline and are not authorized to render opinions on the cause or nature of reported conditions. Documentation completed by a graduate in a professional capacity is a service record, not an assessment. This distinction is addressed in OCC 102 and is reinforced in the capstone.
Curriculum
| Course | Title | Credits | Term |
|---|---|---|---|
| APS 110 | Intake and Occupancy History | 3 | 1 |
| PSY 140 | Supportive Communication and Active Listening | 3 | 1 |
| PSY 150 | Household Dynamics in Property Disputes | 3 | 1 |
| PSY 165 | Recognition and Referral | 3 | 1 |
| PSY 170 | Documentation Practicum | 2 | 1 |
Graduates
We are not counselors, and the program says so on day one and every day after. What we are is the person in the kitchen who writes down exactly what the family says is happening, without arguing with it.
Frances Keel, ’26 — Intake coordinator, remediation contractor
Facilities and instruction
Instruction is delivered in the facilities of the Division of Anomalous Property and Nonstandard Conditions. Additional photographs are collected at Campus photographs.
programs/occupant-support-referral · Bellweather College of Applied Technology