Customized training: case studies

Office of Workforce Training and Continuing Education · Room A-112 · ext. 2310 · workforce@bellweather.tech

The engagements below are published with the permission of each client. They are offered as examples of the process described at customized training for employers: needs assessment, written proposal, signed agreement, and delivery. Each engagement was priced by agreement under the College’s cost model; prices are not published because they depend on the instructor time, materials, facility charges, and delivery site of the individual agreement.

Results are reported by the client and are not a representation of outcomes. The College did not measure, audit, or verify the results stated below. An employer engaging the College for similar training should not expect the same result.

Case 1. Material loss at county highway yards

Case 1: engagement summary.
Item	Detail
Client	Tolliver County Engineer’s Office
Need	Loss of copper grounding wire, aluminum sign blanks, and brass fittings from the Office’s outlying materials yards and project staging areas, and no common procedure among the yards for recording stock or reporting a loss
Training delivered	Marking and traceability of stock; secure staging; key control; scrap dealer reporting requirements under ORC 4737.04; recognition and preservation of evidence at a suspected theft; reporting to the Sheriff’s Office
Hours and format	12 contact hours; three sessions of four hours; classroom instruction with a walk-through of one yard; 1.2 CEUs
Location	The Office’s highway garage, with the yard walk-through on site
Participants	18 yard foremen and highway maintenance employees
Instructors	Division of Building, Structures and Site Services
Delivered	March–April 2025
Price	Priced by agreement

Client-reported result. The Office reported that it adopted a stamped marking system for sign blanks and a sign-out log for wire stock at each of its yards following the training, and that it recorded fewer loss reports in the 2025 construction season than in the 2024 season.

Case 2. Craps cross-training for licensed table games dealers

Case 2: engagement summary.
Item	Detail
Client	A casino operator in Ohio
Need	Cross-training of experienced blackjack and roulette dealers to deal craps, outside the operator’s own training schedule
Training delivered	Craps layout, crew positions, and procedure; payout calculation; chip handling and color change; game protection
Hours and format	60 contact hours; two sessions of three hours each week for ten weeks, scheduled around the participants’ shifts; hands-on instruction at the table
Location	Casino lab, College campus
Participants	8 dealers, each holding a current Ohio Casino Control Commission gaming employee license
Instructors	Division of Investigative and Protective Services
Delivered	September–November 2025
Price	Priced by agreement

Client-reported result. The operator reported that seven of the eight participants passed its internal audition for the game and were placed on its craps schedule.

The training did not affect, and was not a condition of, any participant’s license. Ohio Casino Control Commission licensure is granted by the Commission. Participants were required to be 21 years of age.

Case 3. Food protection certification for office staff

Case 3: engagement summary.
Item	Detail
Client	A professional services firm
Need	Food protection certification for employees who prepare and serve food at client meetings held in the firm’s offices
Training delivered	ServSafe Manager preparation: foodborne illness and its prevention, time and temperature control, cross-contact and allergens, cleaning and sanitizing, and the duties of the person in charge
Hours and format	16 contact hours; two days of eight hours; classroom instruction; 1.6 CEUs
Location	The firm’s offices; the examination was administered at the College under the vendor’s rules
Participants	6 employees
Instructors	Division of Food, Fermentation and Culinary Production
Delivered	January 2026
Price	Priced by agreement; the College’s proctoring charge for the examination is published in the Schedule of Charges

Client-reported result. The firm reported that all six participants were certified.

The client in Case 3 is not named at its request.

Certification is granted by the issuing body, not by the College.

Contract training is non-credit instruction. It does not confer academic credit and does not apply toward any certificate, diploma, or degree of the College. Certificates of completion are records of attendance and are not credentials of the College. Where training prepares participants for a third-party examination or license, the College makes no representation regarding examination results, licensure, or employment.

Employers interested in customized training may contact the Office at ext. 2310; the process is described at /workforce/employers. The proctoring charge is published in the Schedule of Charges.

Responsible office: Office of Workforce Training and Continuing Education, ext. 2310.
Page last revised 30 October 2026 · workforce/employers/case-studies · Office of Workforce Training and Continuing Education